Frequently Asked Questions

Slightly smaller heading.

Do I need travel insurance?

- Travel insurance is strongly recommended.


What is travel insurance?

- Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling.


Which plan should you choose?

- Benefits vary by plan.  It's important to choose a plan that fits your needs, budget and travel plans.


Which situations are covered by travel insurance?

- Travel insurance can't cover every possible situation.  It covers only the specific situations, events, and losses included in your plan documents, and only under the conditions described.


- Travel insurance is designed to cover unforeseeable events - not things you could easily see coming, or things within your control.


What is the difference between Vacation Protection and Travel Insurance?


Vacation Protection

- Usually offered by travel suppliers (like cruise lines, tour companies, or resorts).

- Usually covers trip cancellations, delays, or interruptions but may have limited medical coverage.

- Often includes credit or vouchers instead of cash refunds.

- Easier to purchase as an add-on when booking a trip.

- May not cover all unexpected events.


Travel Insurance

- Provided by third-party insurance companies.

- More comprehensive - can cover cancellations, medical emergencies, lost baggage, travel delays, and even emergency evacuations.

- Usually offers cash reimbursements rather than travel credits.

- Can be customized for coverage based on traveler needs.

- Often required for travel to certain destinations. 


Where can I get a passport in the U.S.?


A.  Passport Acceptance Facilities

- Post offices, libraries, and local government offices often serve as passport acceptance facilities.

- You'll need to make an appointment, bring the required documents, and submit your application.


B.  Passport Agencies (For Urgent Travel)

- If you're traveling within 14 days or need a foreign visa within 28 days, you can visit a U.S. Passport Agency (by appointment only).

- Located in major cities across the U.S.


C.  Online (For Renewals Only)

- If you're renewing a passport, you may be eligible to do so by mail or online (when available). 


You can search for a nearby passport acceptance facility on the U.S. State Department website or at your local post office.